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Terms & Conditions

This document contains the general terms and conditions on the basis of which the use of the web site www.althink.it that provides
Electronics components and devices is offered by the Owner

1. Definitions
To allow a complete understanding and acceptance of these terms and conditions, the following terms, in the singular and in the
plural, shall have the meaning indicated below:
Owner: ALTHINK SRL, VAT number/Tax code 02023680495, 02023680495, fully paid-up share capital of 10.000,00 €, certi􀀭ed email
address (PEC) althink@pec.althink.it
Application: the web site www.althink.it
Products:
goods sold by the Owner
digital products (contents and services provided in digital format) sold by the Owner
User: any person who accesses and uses the Application
Professional User: the natural person of legal age or legal person who enters into a contract for the performance or for the
needs of his trade, business or profession
Conditions: this contract which governs the relationship between the Owner and the Users as well as the sale of the Products
offered by the Owner through the Application.

2. Scope of the Conditions
The use of the Application implies full acceptance of the Conditions by the User. Should the User not accept the Conditions and /
or any other note, legal notice, information published or referred to therein, the User shall not use the Application or the services
related.
The Owner may amend the Conditions at any time.
The applicable Conditions are those in force on the date of transmission of the purchase order of a Product.
Before using the Application, the User is required to read the Conditions carefully save or print them for future reference.
The Owner reserves the right to change, at his own discretion and at any time, even after the User has registered, the graphic
interface of the Application, the Contents and their organisation, as well as any other feature that characterises the functionality
and management of the Application, communicating to the User the relative instructions, when necessary.

3. Purchase through the Application
All Products o􀀷ered through the Application are described in detail in the relevant product pages (quality, features, availability,
price, delivery method, times and expenses, supply and execution times, accessory charges, etc.). Some errors, inaccuracies or
small di􀀷erences between what is published in the Application and the Product may occur. Furthermore, the images of the
Products shall be considered as a mere representation and do not constitute a contractual element.
Purchases of one or more Products through the Application are permitted to Professional Users.
Purchases requests are permitted only to natural persons of legal age. For minors, any purchase of Products through the
Application shall be examined and authorised by the parents or those exercising parental authority.
The o􀀷er of Products through the Application shall be deemed as an invitation to prepare an o􀀷er and the order sent by the User
as contractual purchase proposal, subject to the con􀀭rmation and / or the acceptance of the Owner as described below.
Therefore, the Owner has the right to accept or refuse the User's order or delivery request at its discretion. Accordingly, the User
is not entitled to complain about the Owner’s decision for any reason.
The contract of sale of the Products is deemed to be concluded with the Owner’s acceptance of the User’s contractual purchase
proposal or delivery request. The Owner shall inform the User of the acceptance by sending an order con􀀭rmation to the e-mail
address indicated by the User. The con􀀭rmation shall contain the date of the order, User’s data, the characteristics of the Product
and the information on its availability, the price or the manner in which the price is to be calculated, further charges and / or taxes,
if any, supply and execution times, delivery address, delivery times and costs, if any, the procedures for exercising the right to
withdrawal or its possible exclusion and the guarantee.
The contract of sale of the Products is not e􀀷ective between the parties in absence of what is indicated in the preceding
paragraph.
In the event that the Product is not available, the Owner shall inform the User the new terms of delivery and ask if the User
intends to con􀀭rm the order. It is understood that the contract shall be deemed as concluded only with reference to the Products
accepted by the Owner.
The User shall verify the correctness of the data reported in the order con􀀭rmation and immediately notify the Owner of any
errors. The User shall keep a copy of the order, of the confirmation and of the Conditions.

4. Registration
To take advantage of the features of the Application, the User shall register and provide, truthfully and completely, all data
requested in the registration form and accept the privacy policy ( ____________________) and the Conditions.
The User has the responsibility to keep login credentials. The login credentials shall be used exclusively by the User and cannot be
transferred to third parties. The User undertakes to keep them con􀀭dential and to ensure that no third party has access to them.
Should the User suspect or become aware of any improper use or disclosure, he shall immediately inform the Owner.
The User guarantees that the personal information provided during the registration procedure is complete and truthful and
undertakes to hold the Owner harmless from any damage, indemnity and / or penalty resulting from and / or in any way
connected to the infringement by the User of the Application registration rules or the storage of the login credentials.

5. Account cancellation and closure
The registered User can interrupt the use of the Application at any time and deactivate his account or request the cancellation
through the Application interface, if possible, or by sending a written communication to the e-mail address info@althink.it or by
calling the customer service at the number 0565276464.
In case of violation by the User of the Conditions or of the applicable legal provisions, the Owner reserves the right to suspend or
close the User's account at any time and without notice.

6. Prices and payments
For each Product the price excluding VAT, if due is indicated. If the price cannot be calculated in advance, due to the nature of the
Product, the methods for calculating the price shall be indicated.
Furthermore, all possible taxes, additional costs and delivery costs which may vary depending on the destination, the chosen
delivery method and / or the payment method used shall be indicated. If these expense items cannot reasonably be calculated in
advance, there shall be an indication of which expenses to be charged to the User.
The Owner reserves the right to change the price of the Products as well as any additional costs at any time. It is understood that
price changes shall in no case affect the contracts already concluded before such change.
The User undertakes to pay the price of the Product within the times with and methods indicated in the Application and to
communicate the information requested.
The Application uses third-party tools for processing payments and does not enter in any way into contact with the payment data
provided (number of credit cards, name of the holder, password, etc.).
Should these third party tools deny payment authorisation, the Owner shall not provide the Products and cannot be held
responsible in any way.

7. Billing
The User who intended to receive the invoice for the payment shall provide the Owner with the billing information. In this case, the
User declares that the information provided is true and releases the Owner from any liability in this regard.

8. Material Products’ delivery methods
The material products (including any tangible goods with digital elements) shall be delivered to the address indicated by the User,
in the manner and at the time chosen or indicated in the Application and reported in the order con􀀭rmation. Unless otherwise
speci􀀭ed, the delivery terms speci􀀭ed in the order con􀀭rmation shall provide the period of time usually required to deliver the
Product from the moment the courier takes charge.
In the event that it is not possible to provide the Products requested, a prompt notice shall be given to the User via e-mail,
indicating the expected time of delivery or the reasons that make the delivery not possible.
If the User does not intend to accept the new term or the delivery has become impossible, he can request a refund of the amount
paid, which shall be paid promptly with the payment method used for the purchase, within a maximum of 14 days from the date
on which the Owner became aware of the refund request.
Upon receipt of the Product, the User is required to verify its compliance with the order as well as the integrity of the packaging. In
case of evident damage to the packaging and / or to the Product, the User can refuse the delivery of the Product and may return it
without any charge. Once the delivery document has been signed, the User cannot make any objection to the external
characteristics of the Products delivered.
The Owner is not liable for damages losses and costs incurred as a result of the failure to execute the contract due to force
majeure.

9. Delivery method of digital Products
The Owner shall deliver the digital Products, including any digital Products supplied on material medium to the User, in the manner
and at the time indicated in the Application and detailed in the order confirmation.
In the event that it is not possible to provide the digital Products within the aforesaid terms, the Owner shall promptly notify the
User via e-mail, indicating the expected time of the delivery or the reasons that make the delivery impossible.
If the User does not intend to accept the new term or the delivery has become impossible, he can request the refund of the
amount paid. The refund shall be paid promptly with payment method used for the purchase, within a maximum of 14 days from
the date on which the Owner became aware of refund request.

10. Right to withdrawal of the Users from the purchase of Material Products
The Professional User has the right to withdraw from the contract without penalty and without specifying the reason, within the
term of 15 days from the date of delivery of the Product, by sending a written communication to the e-mail address
info@althink.it, using the optional withdrawal form provided in the following article or any other written declaration.
In the case of separate delivery of more than one Product, ordered by the Professional User User with a single order, the term of
15 days for exercising the right to withdrawal starts from the day of delivery of the last Product.
In case of withdrawal, the User must return the Product to the Owner, without undue delay and in any case no later than 14 days
from the date on which he noti􀀭ed his decision to withdraw from the contract. The User shall only bear the direct cost of returning
the Product, unless the Owner has declared to bear it.
In case of withdrawal exercised correctly, the Holder shall refund the payments received by the User. The refund shall be paid
promptly with payment method used for the purchase, within a maximum of 14 days from the date on which the Owner became
aware of refund request.
The Owner shall not reimburse the delivery costs if the User has expressly chosen a type of delivery di􀀷erent from the least
expensive type of delivery offered by the Owner.
The Owner may withhold the reimbursement until the Product is returned or until the User has demonstrated that he has
returned it, unless he has offered to pick up the Product himself.
The Owner may not accept the return if the Product is malfunctioning due to improper use, negligence, physical, aesthetic or
super􀀭cial damage or alteration, tampering or improper maintenance or wear and tear or absence of integral elements of the
product (accessories, parts, etc.). In such cases, the Owner will return the purchased Product to the sender, charging the shipping
costs to the sender.

11. User’s right to withdrawal from the purchase of digital products
The Professional User has the right to withdraw from the contract without penalty and without specifying the reason, within the
term of 15 days from the date of signature of the contract, by sending a written communication to the e-mail address
info@althink.it, using the optional withdrawal form in the following article or any other written declaration.
In case of withdrawal exercised correctly, the Holder shall refund the payments received by the User. The refund shall be paid
promptly with payment method used for the purchase, within a maximum of 14 days from the date on which the Owner became
aware of refund request.
The User acknowledges and accepts to lose the right of withdrawal after the digital product has been downloaded or used.

12. Exclusion of the right to withdrawal of the User
The right to withdrawal from the contract of sale of the Products by the Consumer User is excluded relatively:
to the supply of Products for which the price is dependent on 􀁃uctuations in the 􀀭nancial market which cannot be controlled by
the trader and which may occur within the withdrawal period
the supply of Products made to the Consumer’s specifications or clearly personalised
to the supply of Products which are liable to deteriorate or expire rapidly. The same applies to all foodstu􀀷 Products (including
beverages) whose characteristics are subject to alteration also due to incorrect conservation
to the supply of sealed Products, which have been unsealed by the User and are not then suitable for return due to health
protection or hygiene reasons
to the supply of Products that, according to their nature, been inseparably mixed with other items after delivery
to contracts where the User has speci􀀭cally requested a visit from the trader for the purpose of carrying out urgent repairs or
maintenance. Where on the occasion of such a visit the trader provides related services in addition to those speci􀀭cally
requested by the User or goods other than replacement parts necessarily used in performing the maintenance or in making
the repairs, the right of withdrawal applies to those additional related services or goods
to the supply of sealed audio or video recordings or computer software and that have been unsealed after delivery
to the supply of newspapers, periodical or magazines with the exception of subscription contracts for the supply of such
publications
to contracts concluded at a public auction
the provision of accommodation other than for residential purpose, transport of goods, car rental services, catering or services
related to leisure activities if the contract provides for a specific date or period of performance
For more information, the User shall contact the Owner at the e-mail address info@althink.it or call the customer service at the
number 0565276464.

13. Optional form to exercise the right to withdrawal
The User can withdraw from the contract by using the following form, which must be completed in its entirety and sent to the email
address info@althink.it before the withdrawal period has expired:
I hereby communicate the withdrawal from the sales or supply contract relating to the following product __________
Order number:_______
Date of the order: _______
Name and surname: _______
Address: ______
E-mail associated with the account from which the order was made: ____________________
Date: __________

14. Material Products’ guarantee for Professional Users
With regard to Material Products, Professional Users are subject to the guarantees for defects of the thing sold, the guarantee for
defects of promised and essential quality and the other guarantees provided for by the Italian Civil Code (Sections 1490 and
following of the Italian Civil Code).

15. Industrial and intellectual property rights
All the contents of the Application, including texts, documents, trademarks, logos, images, graphics, their arrangement and their
adaptations are protected by copyright and trademark legislation. The Application may also contain images, documents, logos and
trademarks of third parties which have expressly authorized the Owner to be published in the Application. Except for strictly
personal uses, it is not allowed to copy, alter, distribute, publish or use the Contents without the speci􀀭c authorization of the
Owner.

16. Exclusion of warranty
The Application is provided "as is" and "as available" and the Owner does not provide any explicit or implicit guarantee in relation
to the Application, nor does it provide any guarantee that the Application will satisfy the needs of the Users or that it will not have
never interrupt or be error-free or free of viruses or bugs.
The Owner will endeavour to ensure that the Application is available continuously 24 hours a day, but cannot in any way be held
responsible if, for any reason, the Application is not accessible and / or operational at any time or for any period . Access to the
Application may be suspended temporarily and without notice in the event of system failure, maintenance, repairs or for reasons
wholly unrelated to the owner's will or due to force majeure events.

17. Limitation of liability
The Owner shall not be held liable towards the User, except in the case of wilful misconduct or gross negligence, for disservices or
malfunctions connected to the use of the internet outside of its own control or that of its suppliers.
Furthermore, the Owner will not be liable for damages, losses and costs incurred by the User as a result of failure to execute the
contract for reasons not attributable to him, the User only having the right to a full refund of the price paid and of any additional
charges incurred.
The Owner assumes no responsibility for any fraudulent or illegal use that may be made by third parties of credit cards and other
means of payment, since he does not enter in any way in contact with the payment data used (credit card number, name of the
holder, password, etc.).
The Owner shall not be held liable for:
any loss of business opportunities and any other loss, even indirect, possibly su􀀷ered by the User that is not a direct result of
the breach of contract by the Owner
incorrect or unsuitable use of the Application by Users or third parties
the issue of incorrect documents or 􀀭scal data due to errors in the data provided by the User, the latter being the only person
responsible for the correct insertion
In no case the Owner shall be held liable for a sum greater than twice the cost paid by the User.

18. Force majeure
The Owner shall not be held responsible for the failure or late ful􀀭lment of its obligations, due to circumstances beyond its
reasonable control due to events of force majeure or, in any case, to unforeseen and unforeseeable events and, in any case,
independent of its will.
The ful􀀭lment of the obligations by the Owner shall be considered suspended for the period in which events of force majeure
occur.
The Owner will perform any act in his power in order to identify solutions that allow the correct ful􀀭lment of his obligations
despite the persistence of events due to force majeure.

19. Links to third-party web sites
The Application may contain links to third-party web sites / applications. The Owner has no control over them and, therefore, is in
no way responsible for the contents of these sites / applications.
Some of these links may link to third-party sites / applications that provide services through the Application. In these cases, the
general conditions for the use of the site / application and for the use of the service prepared by the third parties will be applied to
the individual services, with respect to which the Owner assumes no responsibility.

20. Privacy
The protection and processing of personal data will be in accordance with the Privacy Policy which can be consulted on the page
____________________
21. Applicable law and jurisdiction
The Conditions are subject to Italian law.
For Users who are not Consumers, any dispute concerning the application, execution and interpretation of these Conditions will
be referred to the forum of the place where the Owner is based.

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